Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if the item you've received is damaged, defective or not as described you may return it to us for a full refund and at no cost to you. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

Return Process

To return an item, please email customer service at sales@mosaicnatural.com and we will work out the return process with you.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track-able method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow sometime from the receipt of your item to process your return. Refunds may take a little while to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Questions

If you have any questions concerning our return policy, please contact us.